You will offer your international customers a convenient way to reclaim the VAT on purchases made in your shop. All over the world, business travellers and tourists associate shopping advantages with the blue and white Global Blue logo.

Thanks to this terminal feature for customers from non-EU countries, your terminal automatically recognises whether a customer is entitled to shop tax-free when paying by card.

Advantages for you and your customers:

  • Presentation as a tax-free partner
  • Additional customer base
  • Additional service for your international customers
  • Global Blue pays the VAT in advance
  • Refunds are often perceived as a discount, which prompts additional purchases
  • Complies with all of the respective laws


How can I offer my customers the tax-free service?  

You register for the tax-free service with the Worldline partner Global Blue. Once registered, you receive a "tax-free shopping available here" sticker that shows your international customers that you offer the tax-free service. When your international customers buy goods from you, they receive the goods along with a tax-free form. When your customer leaves the EU, customs stamp this tax-free form and the Worldline partner Global Blue refunds the customer the VAT they paid, minus a handling charge.  You will then receive an invoice from Global Blue for the VAT, which you in turn can deduct from the taxes you pay.